Case Management

Case Management services are available to Consumers age 15 and above regardless of funding source. Services offered include activities that will assist eligible clients in gaining access to needed medical, social, educational, and other services through the following four components:

  • Assessment of needs
  • Service Plan Development
  • Referral and Linkage, which may be provided by the navigation system
  • Monitoring and Follow up

Case Management services are available to consumers receiving services in any program within the agency and can occur in residential settings, outpatient clinics, schools, consumer and family homes or other community based environments.

Upon referral to the case management program, a level of care assessment is completed and services are assigned based upon the amount and severity of deficits.  Needs levels that are measured on the assessment include: medical care, adherence to treatment, transportation, mental health/substance abuse, support system, communication skills, employment, living situation, financial resources, legal affairs, independent living skills, vision and dental.

Significant deficits in at least seven areas or a severe rating in two areas qualifies the person for case management as the primary service.  Moderate deficits in at least six areas qualifies the person for adjunctive case management services.  Fewer than five deficits qualifies the person for referral to the navigation system, which can be accessed by calling (303)853-3562.

The Case Management program offers services Monday through Friday 8:00 am to 5:00 pm with some services provided during the weekends as needed.  Case managers meet with Consumers a minimum of once/month; but monitoring and follow-up may be conducted as frequently as necessary.

All programs at Community Reach Center have the ability to provide Prevention and Early Intervention Services which can include screening and outreach to identify at-risk populations as well as proactive efforts to educate and empower community members to choose and maintain healthy life behaviors and lifestyles that promote mental and behavioral health. Services provided in each of these programs can be population-based, including proven media, written, peer, and group interventions, and are not restricted to face-to-face intervention.